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Air India
Reception Good.? India’s totally insane domestic flight baggage allowance of 15 kg means that people take everything as hand luggage. Air India did let 17 kg go through so we “only” had to move a few kilo’s to hand luggage. This was allowed so why this stupid limitation?
punctual & info Good
space/comfort Ok
entertainment system
meals Ok
service Ok
clean Ok
aftersales/contact Bad; No reply on complaint about baggage allowance
airplanes CRT 700
number of flights 1
impression Not very good because of the baggage allowance and customer service

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